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Terms and Conditions


Welcome to AERIX.

These Terms & Conditions govern your use of the AERIX website and the services provided through it. By using the website, creating an account, or completing a purchase, you agree to these Terms & Conditions and the policies published in our store, without prejudice to any rights granted to you under the applicable laws and regulations of the Kingdom of Saudi Arabia.

1. Product Information & Advertising Content

At AERIX, we strive to provide accurate and clear information about our products, including their specifications, materials, dimensions, and features. This information is presented on our product pages and in advertisements issued by us or published in collaboration with us.

We encourage customers to review the product details before completing a purchase. Our Customer Service Team is available to provide additional information or clarification when needed.

If an error or material discrepancy is identified between a product page and advertising content approved by AERIX, we will work to correct the information and take appropriate steps to address any affected orders in accordance with applicable laws and consumer rights.

Nothing in these Terms & Conditions shall be interpreted as exempting AERIX from its legal obligations or limiting any consumer rights protected under applicable laws and regulations.

2. Account Closure & Data Updates

You may contact our Customer Service Team to request the closure of your account or to update your personal information registered with our store. Requests can be submitted through the email address or WhatsApp number provided at the bottom of this page.

Upon receiving an account closure request, we will review it and take the necessary steps to deactivate the account and prevent it from being used for future purchases.

You may also request the correction or update of your personal information if it is inaccurate, incomplete, or outdated. Such requests will be handled in accordance with our Privacy Policy and the applicable laws and regulations of the Kingdom of Saudi Arabia.

The store may retain certain information for the period and to the extent required by applicable legal requirements or legitimate contractual obligations, even after an account has been closed, where such retention is legally required or permitted.

3. Website Use & Responsibilities

Please review these Terms & Conditions and the relevant store policies before completing a purchase. Customers are responsible for reviewing the published information and terms relating to their orders, without limiting AERIX's legal responsibilities or any rights granted to consumers.

Users must provide accurate information when creating an account or placing an order, use the website lawfully, and refrain from misusing the store's services or attempting to damage the website or disrupt its operations.

4. Amendments to These Terms

AERIX reserves the right to update or amend these Terms & Conditions when necessary to reflect changes in our services or applicable regulatory requirements.

Amendments will take effect from the date they are published on the website, unless another effective date is specified or applicable law requires otherwise. Such amendments shall not be interpreted as limiting statutory consumer rights or retroactively changing the terms of confirmed orders, except to the extent permitted by applicable law.

We encourage customers to review this page periodically to stay informed of any updates.

5. Support & Inquiries

If you have any questions or concerns regarding these Terms & Conditions, our products, your orders, or any of our store policies, please contact our Customer Service Team through the following channels:

Email: info@aerixgear.com

WhatsApp: +966530025620

The AERIX team will be happy to assist you and respond to your inquiries as soon as possible.

AERIX — Your Trusted Partner in Smart Sports Solutions.